Information Technology Services
Discover the Information Technology Services (ITS) department, your go-to hub for college-wide IT solutions. With expertise in network stability and support for over 4,000 workstations, we ensure seamless data and voice convergence. Our robust infrastructure spans regional connectivity, 60+ servers, and tailored support for teaching, administration, and specialized projects. Count on ITS for reliable, efficient IT solutions driving your college community forward.
To submit a request for IT support visit our "Need Help" page.
Want to learn more about your MyCCP account, Outlook account, Active Directory Account, or Software access? Visit us on MyCCP.
For assistance with office phones, conference phone requests, or to explore available software for employees at the College, visit our Hardware and Software page.
Support Links
Email & Password
Email Access
Password Reset
How do I get MY User Name and Password
Retrieve your student user account by providing some information about yourself
Support Requests
Create a Support Ticket
Create a support ticket. Our technicians will respond promptly and can diagnose & solve most issues remotely.
Create a Student Support Ticket
Create an Employee Support Ticket
Phone Support
Phone support is available for issues relating to college systems and access on campus or remotely.
215-496-6000
Mon – Thurs, 8 a.m. – 6:30 p.m.
Fri, 8 a.m. – 5:30 p.m.
Sat, 8 a.m. – 4:30 p.m.
Email Us
Send an email to 4ITSupport [at] ccp.edu (4ITSupport[at]ccp[dot]edu)
In-person Support
Bonnell Building, Room B2-41
Walk-in hours: Monday – Friday 8:30 a.m. – 5:30 p.m.
Internet Access
Wireless Internet
Wireless internet is provided throughout many areas on campus.
Visit the Wireless internet access page for complete details on how to access the internet from your device.
Computer access
The college has many computer labs and terminals that offer high speed access to the internet along with all college systems. Computers for course work can be found in the Library and Learning Commons at each regional center.
Office Phone Information
Request Conference Phone
Contact us at 4ITSupport [at] ccp.edu (4ITSupport[at]ccp[dot]edu) to request a speaker phone.
Request Conference Bridge
The College does have conference bridge service available for faculty and staff use. To schedule the use of a bridge please contact the Support center at x6000 option 1 or via email at 4ITSupport [at] ccp.edu (4ITSupport[at]ccp[dot]edu) .
- View Phone and Voicemail Options for more information