Tourism and Hospitality Management Proficiency Certificate
Essential Finance, Marketing and Management Skills for Success
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Program Duration: Short-term
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Degree Type: Proficiency Certificate
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Total Credit Hours: 18
About This Certificate
Learn how to enter one of the area’s largest industries. Gain the foodservice, human resources, customer service and leadership knowledge for exciting careers in tourism and hospitality operations. Course topics include hotel management, food and beverage management, and hospitality marketing. Credits from this program count toward the Tourism and Hospitality Management associate degree, allowing you to achieve your educational goals at your own pace.
Course Sequence
Launch Your Career in Tourism and Hospitality
- Tour Guides and Escorts – est. salary $39,531*
- Reservation and Transportation Ticket Agents and Travel Clerks – est. salary $39,795
- Hotel, Motel, and Resort Desk Clerks – est. salary $38,892
Career Outlook
Median Salary of a Hotel, Motel, and Resort Desk Clerks
Number of Jobs in the Region
10-year Job Outlook in the Region for Hotel, Motel, and Resort Desk Clerks
Hotel, Motel, and Resort Desk Clerks
Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.
Starting Pay: $33,551
Typical Tasks
- Contact housekeeping or maintenance staff when guests report problems.
- Issue room keys and escort instructions to bellhops.
- Verify customers' credit, and establish how the customer will pay for the accommodation.
- Make and confirm reservations.
- Keep records of room availability and guests' accounts, manually or using computers.
- Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.
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