Health Services Management


The Health Services Management program teaches students the foundational knowledge and skills needed to become health care managers for advancement in health care disciplines. It prepares students to transfer to a baccalaureate degree program in Health Services Management/Administration, where upon graduation they can hold the position of medical office manager, health care administrator, practice administrator, regional operations director, manager of operations, associate administrator for strategic planning and director of patient access.

Understanding the social, political, economic and financial issues affecting health care will provide students with the knowledge to transfer to a baccalaureate program and become effective health care managers. The components of finance, technology, health care policy and economics that comprise the U.S. health care system and how each element interrelates with one another are emphasized in this curriculum.

Students interested working in health care but in non-direct patient care environments are encouraged to apply to this program.

Student Learning Outcomes:

Upon completion of this program graduates will be able to:

  • Demonstrate effective communication, both orally and in writing.
  • Demonstrate critical thinking and problem-solving skills in preparation for a career in health care.
  • Identify current issues and trends affecting the U.S. health care delivery system and strategies to address them.
  • Analyze health care policies and critique their effectiveness in serving the needs of the intended stakeholders.

Program Entry Requirements:

This is a select program. Students may apply for admission into the program after they have demonstrated readiness for ENGL 101 and FNMT 118 as determined by the College's placement tests or by successfully completing identified developmental course work. The program requires students to have completed the FNMT 118 course by the time they have earned 12 credits in order to remain in the program. They will also need to complete either MATH 150 or MATH 251; ENGL 102 and CIS 103 by the time they have earned 24 credits.

Program of Study and Graduation Requirements:

To qualify for the Associate in Arts (A.A.) degree in Health Services Management, a student must complete 60 credit hours as prescribed, attain a grade point average of 2.0 in all program core courses and no grade below a "C" in any course.

Course Sequence:

Semester 1

Course Number and Name Prerequisites and Corequisites Credits Gen Ed Req.
AH 103 - Medical Terminology   3 credits  
ENGL 101 - English Composition I   3 credits ENGL 101
CIS 103 - Applied Computer Technology   3 credits Tech Comp
FNMT 118 - Intermediate Algebra or higher   3 credits Mathematics
BIOL 109 - Anatomy and Physiology I   4 credits Natural Science

Semester 2


Course Number and Name Prerequisites and Corequisites Credits Gen Ed Req.
ENGL 102 - The Research Paper ENGL 101 with grade of "C" or better 3 credits  
MATH 150 - Introductory Data Analysis or
MATH 251 - Statistics for Science
For MATH 150: FNMT 118 ready
For MATH 251: FNMT 118 with a grade of "C" or better, or MATH 150 with a grade of "C" or better
3 or 4 credits  
BIOL 110 - Anat & Phys II  BIOL 109 with grade of "C" or better 4 credits  
AH 112 - Medical Administrative Procedures   3 credits  
AH 116 - Interpersonal and Professional Skills in the Health Care Setting   3 credits Am/Global Diversity

Semester 3

Course Number and Name Prerequisites and Corequisites Credits Gen Ed Req.
AH 120 - Reimbursement Methodologies in Health Care   3 credits  
AH 204 - Medical Law and Ethics ENGL 101 with grade of "C" or better 3 credits  
ACCT 101 - Financial Accounting   4 credits  
PSYC 101 - Introduction to Psychology or
ANTH 112 - Cultural Anthropology or
GEOG 103 - Introduction to Human Geography 
  3 credits Social Sciences
HIST 150 - History of American Health Care   3 credits Humanities, Interpretive Studies, Writing Intensive

Semester 4

Course Number and Name Prerequisites and Corequisites Credits Gen Ed Req.
AH 222 - Health Care Policy and Administration AH 120AH 204 with grade of "C" or better, MATH 150 or MATH 251 with grade of "C" or better 3 credits  
AH 224 - Current Issues and Trends in Health Care AH 204 with grade of "C" or better, MATH 150 or MATH 251 with grade of "C" or better 3 credits  
AH 260 - Supervisory Management in Health Care AH 204 with grade of "C" or better 3 credits  
ECON 181 - Principles of Economics (Macroeconomics)   3 credits  

Minimum Credits Needed to Graduate:


General Education Requirements:

All general education requirements necessary for graduation are met through the courses in the program as indicated above. Students who wish to take courses that differ from the general education courses indicated above must complete a course substitution request form. To access the form, login to the MyCCP portal, and in the Student tab, under Electronic Forms, click on the Records and Registration Forms link, then choose Request For Course Substitution Of Graduation Requirement link. A more detailed explanation of the College’s general education requirements is also available.

For More Information, Contact:

The Division of Math, Science and Health Careers, Room W1-1, 1700 Spring Garden Street, Philadelphia, PA 19130, Telephone (215) 751-8430; or the College Information Center (215) 751-8010.