FES 101 - Introduction to Fire Protection and Emergency Services
This Introduction to Fire Protection and Emergency Services course provides students with an overview of the essential public safety services delivered by municipal agencies, such as the Fire Department, Emergency Medical Services (EMS), the Office of Emergency Management (OEM), and the Fire Communications Center. Students will examine the roles, responsibilities, and interagency coordination of each department and gain insight into how front-line fire and emergency service professionals work collaboratively to protect life, property, and community safety.
FES 102 - Foundation of the Emergency Medical Services System
The Foundation of EMS System course explores the history, structure, and evolution of Emergency Medical Services (EMS) at the local, state, and national levels. It examines EMS integration with fire departments, 911 call centers, hospitals, and emergency management agencies to provide life-saving care. Students participate in a two-day experiential workshop that introduces foundational EMS skills, culminating with a capstone project where student teams apply their skills and knowledge to design an EMS system improvement or innovation.
FES 103 - Fundamentals of Emergency Management
The Fundamentals of Emergency Management course provides students with an understanding of the pre-emergency, emergency, and recovery responsibilities of Emergency Management. Students will become familiar with terminology and concepts, with an emphasis on the new challenges faced by emergency planners that include global warming and social media.
FES 104 - Introduction to Call Center Operations
In the Intro to Call Center Ops course, students learn about the critical duties and responsibilities of call center dispatchers and supervisors working in a city or county emergency call center. Through a local lens, the primary responsibilities for each position in the Philadelphia Fire Communication Center are covered. Students learn about dispatch software used in a state-of-the-art emergency dispatch center. Students will have opportunities to visit local dispatch center to observe active calls related to a variety of emergency needs.