Lean Process Improvement

Lean is a system for developing process improvement that focuses on increasing customer value, reducing waste and optimizing operations. Lean principles have come a long way over the past 300 years, starting from Benjamin Franklin’s early ideas to Henry Ford’s work in the 1920s and the Toyoda precepts in the 1930s, to Jeffery Liker’s publication of The Toyota Way in 2004. Lean processes evolved from a simple concept to a set of widely used best practices. 

This workshop will provide the foundation to begin implementing Lean process improvement tools in the workplace. Explore the foundations of Lean through the Toyoda precepts and the five critical improvement concepts: value, waste, variation, complexity and continuous improvement. 

Participants will receive the valuable tools to perform continuous improvement in their organization, including 5S, 5W-2H, PDSA, DMAIC, Kaizen, Genchi Genbutsu, and various Lean data mapping methods. 

Learning Outcomes

  • Define Lean and its key terms 
  • Create a plan for a more environmentally Lean organization into your corporate culture 
  • Describe the Toyota Production System and the TPS house 
  • Cover the five critical improvement concepts 
  • Use the Kano model to understand, describe, analyze, and improve value 
  • Identify and reduce various types of waste 
  • Describe the key elements of Kaizen events, particularly a Kaizen blitz 
  • Gather, analyze, and interpret data using flow charts, Ishikawa (fishbone) diagrams, 
  • SIPOC diagrams, and value stream maps

Course Dates and Times

Date and Times

Are you an organization looking to empower your workforce? If you are interested in providing customized training to your employees visit Contract Training to review all available training options or contact Peggy Dugan at mdugan [at] ccp.edu for more information.

Course Hours: 12 Hours