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Single Stop

Single Stop Logo

Community College of Philadelphia partnered with Single Stop USA, a nonprofit organization delivering services to more than one million families nationwide, to establish a service for students that connects them to state and federal financial resources and local community services. The aim is to help students overcome economic barriers, continue with their education and move towards economic mobility. Single Stop offers government benefit eligibility screening and assistance to apply for these benefits, legal services, financial education, tax preparation services and healthcare enrollment assistance. All services are free to students.


Single Stop provides FREE and comprehensive social and financial services for all of the College's students:

  • Benefits Screening – Quick screening will provide you with information as to whether you qualify for federal/state benefits, such as food and nutrition programs (SNAP, WIC) and health insurance (CHIP, Medicaid). In addition, Single Stop staff will assist you in applying for the benefits.
  • Tax Preparation and Filing – From January through April, Single Stop brings certified tax preparers to help you prepare and file tax returns and amendments, as well as determine if you qualify for one or more tax credits including but not limited to the Earned Income, American Opportunity or Child Tax Credits.
  • Healthcare Enrollment Assistance – Single Stop staff helps you review different healthcare options including Medicaid (year long), and plans offered through the Marketplace (during open enrollment). Through on-campus resources and certified navigators' assistance, you are able to expedite the application process and necessary follow up.
  • Legal Counseling – On-site attorneys provide legal advice and answer questions about immigration, housing, employment, utilities, and government benefits related issues that could potentially or currently interfere with your educational goals.
  • Financial Counseling – To help you establish and achieve your financial goals. You will receive help on how to build your assets, credit counseling, financial planning, assistance with debt management, and planning for after graduation among other topics.
  • Referral Services – After completing the prescreening process, staff will assess your needs and make referrals to other resources at the College and in your community.

New Self-screening Tool

We've made it easier than ever for you to see the benefits and resources for which you may be eligible. Create a profile using our new self-screening tool. Once you complete and send your profile, someone from Single Stop will follow up to set up a time to meet to review your results and determine the assistance you can get AT NO COST. Remember that you are always welcome to visit the Single Stop office without an appointment. We're located in Room M1-21 in the Mint Building (Main Campus).

Schedule of Services

Health Care Enrollment

During the open enrollment period in the Marketplace (ObamaCare), November through January, this service is offered on Mondays and Thursdays only. You need to bring for the session (for all household members seeking coverage):

  • Picture ID and Social Security number
  • Annual gross Income Information (pay stubs or W2 form)
  • If permanent resident bring green card
  • If currently insured bring policy number and insurance company name


Attorneys and experienced advocates come on campus to offer free legal consultations on Wednesdays from 9 a.m. to 12 p.m. as follows:

  • Government Benefits - July 27, August 10, September 7, October 5, November 2 and December 7. Assistance for issues with food stamps, cash and medical assistance, subsidized child care and benefits issues for immigrants.
  • Employment - July 13, August 24, September 21, October 19, November 16 and December 21. Assistance with unpaid wages and record expungement (this service is available 9 a.m. to 2 p.m.).
  • Housing - July 20, August 17, September 14, October 12, November 9 and December 14. Assistance with unfair evictions, illegal lockouts, repairs, and housing problems related to domestic violence.
  • Utilities - August 3, August 31, September 28, October 26, and November 30. Assistance with shut-offs and billing/service issues.


Assistance with immigration law inquiries, status adjustment and naturalization/citizenship process is offered the third Wednesday of each month from 2 to 5 p.m.

2016 Dates: July 20, August 17, September 21, October 19, November 16 and December 21.

Financial Fitness

Individual and group sessions to help you with financial planning, debt management, budgeting, plan for independence and understand, establish and/or repair your credit. This service is offered on campus Tuesdays and Thursdays, April through October. 

Tax Preparation

From January through April this service is offered at the Main Campus. You need to bring for the session (for all individuals claimed in the tax filing):

  • Student and State Picture ID
  • Social Security Card
  • Form W2, 1099, and other wage earning statements
  • Form 1098-T for the student credit, available on MyCCP, under the Student Tab - Financial Services - Tax Notification
  • Form 1095-A for the health care tax credit (more information available at IRS.gov)
  • Form 1095-B if you get Medicaid (visit COMPASS for more information)
  • Bank account and routing number for DIRECT DEPOSIT
  • Daycare Employer Identification Number (EIN) and total amount paid
  • Unemployment Statement

Schedule an Appointment

To schedule an appointment, visit Single Stop's office located in the Mint Building, Room M1-21, call 267-299-5910 or email us. Walk-ins are also welcome!




Fall Semester: Monday - Friday, 9 a.m. – 4 p.m.

Spring Semester and Summer Hours: Monday - Thursday, 9 a.m. – 4 p.m.

Mint Building, Room M1-21

267-299-5910 or email us

Single Stop staff will confidentially meet with you to help determine the potential resources and benefits that could help you reach your educational goals.