This course introduces students to the front office administrative skills performed in a health care facility. Students will use critical thinking skills to apply their knowledge in the performance of records management, telephone techniques, appointment scheduling, written communication and financial administration. In addition, students will establish a patient database and perform financial transactions both manually and electronically. Confidentiality, security and compliance requirements regarding HIPAA will also be addressed.
AH 112 - Medical Administrative Procedures
Credit Hours: 3