College Catalog 2013-2014
Medical Office Assistant Proficiency Certificate
Gainful Employment Information
Medical Office Assistants are professionals that perform front office administrative procedures that include: greeting the patients and verifying their demographic data; managing the telephone by screening patient calls and directing inquiries to the appropriate person; developing, maintaining, and reviewing the physicians’ schedule to ensure efficiency; creating patient medical records; maintaining the medical records by filing reports; and performing data entry on the computer. Medical office assistants serve as the key communicator between the office staff, patients and the physicians. Professional settings that offer career opportunities to the Medical Office Assistant include: outpatient clinics, physicians’ offices, hospital admissions, insurance companies, skilled nursing facilities, home health care agencies and independent billing agencies.
Students who complete the proficiency certificate for the Medical Office Assistant will be able to use these courses to continue their education and obtain an associate’s degree in Patient Service Representative or Culture, Science and Technology.
STUDENT LEARNING OUTCOMES:
Upon successful completion of the Medical Office Assistant Proficiency Certificate, students will be able to:
- Know the correct terminology for diseases, symptoms, diagnostic treatment and surgical procedures.
- Demonstrate competency in the technological skills needed for working in health care systems.
- Integrate knowledge and skills related to the front office administrative responsibilities in a medical office in order to effectively handle various tasks.
- Utilize effective therapeutic communication knowledge and skills in a professional setting.
- Demonstrate an understanding of the legal and ethical framework of health care as a medical office assistant.
Entrance Requirements:
This certificate is open to interested students. New students are normally required to take the College's placement test at their time of entry. Students who are identified as needing developmental course work must satisfactory complete the appropriate English and mathematics course as part of the certificate.
Medical Office Assistant Proficiency Certificate Course Sequence
| Course Number | Course Title | Prerequisites | Credits |
|---|---|---|---|
| AH 101 | Introduction to Health Care Professions | 3 | |
| AH 103 | Medical Terminology | 3 | |
| ENGL 101 | English Composition I | 3 | |
| CIS 103 | PC Applications | 3 | |
| AH 112 | Medical Administrative Procedures | 3 | |
| AH 116 | Interpersonal and Professional Skills | 3 | |
| AH 204 | Medical Law and Ethics | ENGL 101 | 3 |
| Total Credits: 21 | |||
Successful Completion:
Successful completion of the program requires a “C” grade or better in each of the courses listed above. In order to receive a “C” grade or better and thus demonstrate competency, students must complete assignments, exams and participate in class activities.
For More Information Contact:
The Division of Math, Science and Health Careers, Room W2-7, 1700 Spring Garden Street, Philadelphia, PA 19130, Telephone (215) 751-8430 or email health@ccp.edu.