In-demand Skills for Office, Retail and Small Business Environments
The Business Leadership program explores leadership from personal and organizational perspectives, and provides you with the financial, analytical and customer service knowledge for first-level management positions. Enhanced communication skills will help you effectively work with colleagues and clients, and you will learn how to make informed operational and strategic business decisions. Credits from this certificate count toward the Business Leadership degree program.
|Course Number and Name||Prerequisites||Credits|
|BUSL 101 - Navigating Leadership and Business Careers||3 credits|
|BUSL 125 - Customer Service Leadership||BUSL 101, which may be taken concurrently||3 credits|
|ECON 120 - Introduction to Business Analytics||3 credits|
|ACCT 111 - Business Accounting||4 credits|
|BUSL 215 - Organizational Leadership||3 credits|
General Education Requirements:
First-line Supervisors of Office and Administrative Support Workers
Directly supervise and coordinate the activities of clerical and administrative support workers.
in the region
in the region
- Lead a team or department and set goals/deadlines
- Review and improve policies and procedures to enhance operations
- Manage records
How well does it pay?
New workers generally start around $39,414. Normal pay for First-Line Supervisors of Office and Administrative Support Workers is $63,022 per year, while highly experienced workers can earn as much as $101,226.